At Xbox, we put our players at the center of everything we do. This includes trust and safety practices. His active online community of over 3 billion players worldwide is growing and evolving every day. Our role is to foster a safe, positive, inclusive and engaging space for all players, from first-time gamers to novices. seasoned competitor.
Today we are making our first ever release Xbox Transparency Report, which will give you clear numbers and explanations behind the work we do to protect players and govern content on our platform. I promise you. In this report, we share an update on our progress to date.Microsoft’s last Digital City Index, note that 9 out of 10 respondents recognize the need for increased education on how to make the digital world safer. Also, as you know, games are one of the largest digital environments. Publishing this report is part of our longstanding commitment to online safety, taking what we’ve learned and doing more to help people understand how to play an active role in the Xbox community. are doing This report complements our ongoing review. community standards, making it easier for all players to understand acceptable and unacceptable behavior. Continued investment in moderation tools. Ongoing partnerships with industry associations, regulators and communities.
Xbox is a special place for everyone. We believe everyone should be free from fear and intimidation and have the opportunity to experience the joy of gaming within the boundaries we set. Over the last few years, we’ve invested in features that make the player experience safer. For example, the Xbox Family Settings app, which provides parents and guardians with a convenient way to manage their child’s experience on her Xbox, and the acquisition of a Community Management Leader. , two hats, brings Community Sift technology and dedicated language and cultural experts to our safety portfolio. However, it also acknowledges that negative activity can and did occur. We do not tolerate behavior or content that violates community standards. It’s important for us to pause and reflect on where we are on this journey and share it with you. will continue to learn, improve and invest.
Key takeaways from the report include:
- We are taking action to provide a better experience. The Xbox team has issued over 4.33 million proactive enforcement actions against fraudulent accounts. This represents 57% of total enforcement action for the reporting period. Fraudulent accounts are typically automated or bot-created accounts that can create an unfair playing field and undermine a positive player experience. In the same period last year, he reached 9x more proactive moderation, which allows him to spot negative content and behavior before it reaches players. We continue to invest in and improve our technology to ensure a safe, positive and engaging experience for our players.
- Players are community stewards. Player reporting is an important part of our security measures. In addition to increased proactive safety measures, investments in scanning and filtering technology, and education from educational institutions, Xbox Ambassador Community, reports help us improve the work we do to better protect our players. Players said he provided over 33 million reports during this period, with communication (46%) and behavior (43%) being the most common player concerns. Content moderation agents are available 24 hours a day, 7 days a week, 365 days a year to ensure that content and conduct on the platform complies with our community standards.
- Player is in control. Every player is different and their preferences for content and experiences are not one-size-fits-all.Offers many ways for players to customize settingfrom message filter To Parental control, at any point in the Xbox Experience. These settings allow players to manage the type of content they see and experience on PC, console, or anywhere they play with Xbox Cloud Gaming (Beta). It is the responsibility of players, friends and family to control and implement settings that are suitable for them.
how can i help The Xbox community is as strong as its community members, and the feedback and reports you provide help us continue to improve by bringing new features, settings, and opportunities that help shape the platform. We want you to be confident that we are listening to your comments and acting on them. Xbox Insider Program or Xbox support websiteTogether, we can shape a space where we can uphold community standards and create spaces that everyone can enjoy.
In addition to our safety team, we would like to thank our amazing community of over 150,000. Xbox Ambassador, some of which helped preview and create the Xbox Transparency Report. Xbox Ambassadors represent a global network of gamers who celebrate the uniqueness of every player and are on a mission to make gaming an enjoyable experience for all.
Finally, I will share some additional resources.
